Property Management Blog

Questions You Should Ask a Sacramento Property Management Company

System - Monday, November 20, 2017

When you’re looking for a Sacramento property management company, it’s a good idea to take some time to research the company and to interview the managers there. Talking to the professionals who will be responsible for your investment property is an excellent way to ensure you’re comfortable with their way of doing business and their ability to protect your home. Some of the most important questions you can ask are about process. Most property managers will be eager to tell Sacramento landlords about their experience and their success. Make sure you also get to know how they work.

Tenant Screening Process

The process of screening Sacramento tenants is important; and you must be certain that the company you work with has a fair, consistent, and legal process for screening prospective tenants. You’ll want a company that pays attention to all fair housing laws while advertising, showing homes, and processing applications. Ask about screening criteria and what sort of income, credit, and criminal histories are considered. Make sure your manager will check landlord references and eviction histories.

Maintenance Process

Another major role of property managers is to manage the maintenance and repairs at your rental home. Find out how emergencies are handled, what a tenant needs to do to request a repair, and how much notice you as a landlord will have before any repairs are made. You’ll also want to ask about vendors; making sure that licensed and insured professionals are used to complete work. Talk about the costs of maintenance, and what kind of preventative maintenance measures are put into place to ensure that surprising and costly repairs are not regularly needed.

Retention and Avoiding Vacancy

The most expensive things for landlords are tenant turnover and vacancy. When you’re interviewing property management companies, ask what their turnover rate is and how long their properties are typically vacant before they’re rented. You need to understand the strategies that are in place to prevent good tenants from leaving.

Fees and Statements

Finally, you’ll need to talk about fees and costs. Make sure you know all the expenses involved in your relationship, and find out when you can expect to be paid every month. A good property management company will make electronic deposits so you don’t have to wait for a check. Ask if a statement is also provided; you’ll want to see a narrative that explains the income and expenses associated with your home. Ask about what kind of documentation is provided at tax time.

These are just a few things Sacramento investors should ask a potential property management company. For more information, contact us at Titan Property Management.